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Privacy Policy

1. GENERAL INFORMATION

1.1 When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

1.2 Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in New Zealand.

2. PERSONAL INFORMATION

2.1 Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

3 COLLECTING INFORMATION ON REGISTERED MEMBERS

3.1 As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.

3. 2 REGISTRATION

Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

3. 3 CREDIT CARD DETAILS

Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.

4 DISCLOSURE

4.1 Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

4.2 We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

5 SECURITY

5.1 We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

5.2 However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

5.3 In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorized access to your personal information.

6 COLLECTING INFORMATION FROM USERS

6.1 We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

6.2 IP ADDRESS

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

6.3 COOKIES AND APPLETS

We use cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your session ID and are a way of monitoring single user access.

This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

7 ACCESS TO INFORMATION

7.1 We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

8 RETURN OF GOODS FOR CREDIT OR REFUND

8.1 Are accepted based on the reason for return, returns are the decision of Mynt Limited. Simple reasons like “I did not want this anymore” are not acceptable for return. Full credit is accepted for goods that have not been opened and the packaging is undamaged, full credits are only accepted for items within 7 days after delivery to customer. Any un-opened and un-damaged goods outside of the 7 day return policy cannot be returned for credit unless Mynt Limited allows the return with a restocking fee based on a special circumstance (this decision is made by Mynt Limited). If accepted back there is a 15% restocking fee, maximum return period that may be accepted with a 15% restocking fee is 20 days (no longer) from your delivery.

8.2 The Restocking fee could be more totally dependent on product and situation. (Final Decision is made by Mynt Limited)

8.3 Mynt Limited has the right to refuse a refund on opened packages and packages outside of the 7 day return policy. Opened packages within the 7 day return policy may be accepted back if Mynt Limited wishes to stock the item as a second (this decision is totally up to Mynt Limited). Opened and used returns incur a restocking fee of 25% to 50%.

8.4 Software cannot be returned for Credit this is due to copyright regulations.

8.5 Incompatibility issues are the responsibility of you the customer. If you are unsure of the compatibility of a device we recommend you contact us first before purchasing or investigate it with the manufacture of your device.

8.6 Why we charge a restocking fee on returns is because we do not want customers purchasing from us on a try before buy basis.

8.7 The restocking fee only is applicable when the item is outside of the returns period or is damaged or used. As we then need to re-sell this as a clearance item at a loss in price.

8.8 All products must be returned with all accessories and packaging we cannot accept back any product that is missing packaging or accessories.