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Delivery Information

Welcome to our Shipping and Delivery Information page

Here’s where you can get acquainted with useful information on the terms and conditions of our goods delivery.

We use the best couriers in the business to make sure your order gets to you on time. From the Checkout page you’ll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee.

Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

SERVICE LOCATIONS DELIVERY SCHEDULE COST PER SHIPMENT
NZ Couriers or Courierpost Auckland 1-3 days
Monday – Saturday
$5.95 – per carton (up to 25kg) or 0.054 cubic metre
NZ Couriers or Courierpost Northland – Waikato – Bay of Plenty – Coromandel – Gisborne 2-3 days
Monday – Saturday
$8.95 – per carton (up to 25kg) or 0.054 cubic metre
NZ Couriers or Courierpost Manawatu – Wanganui – Wellington – Taranaki – Hawkes Bay 2-3 days
Delivery 7.30am – 5.00pm
Monday – Friday
$9.95 – per carton (up to 25kg) or 0.054 cubic metre
NZ Couriers or Courierpost Auckland URGENT – per carton (up to 25kg) or 0.11 cubic metre Sameday
Delivery 7.30am – 5.30pm
Monday – Friday
$44.95 – per carton (up to 25kg) or 0.054 cubic metre
SERVICE LOCATIONS DELIVERY SCHEDULE COST PER SHIPMENT
NZ Couriers or Courierpost Canterbury – Fiorland – Marlborough – MT. Cook   – Mackenzie 2-3 days
Monday – Saturday
$10.95 – per carton (up to 25kg) or 0.054 cubic metre
NZ Couriers or Courierpost Nelson – Westcoast – Southland 2-3 days
Monday – Saturday
$11.95 – per carton (up to 25kg) or 0.054 cubic metre
NZ Couriers or Courierpost Rest of South Island 2-3 days
Delivery 7.30am – 5.00pm
Monday – Friday
$12.95 – per carton (up to 25kg) or 0.054 cubic metre
Air New Zealand South Island- Next Day Service (By Air) Next Day
Delivery 7.30am – 5.30pm
Monday – Friday
$29.95 – Next Day Service (By Air) – per carton (up to 25kg) or 0.054 cubic metre

Courier Shipping Service

All items are sent on a signature courier delivery service. This means items are tracked and insured, so in the unfortunate event there are any issues with delivery you are covered for lost items that have not been signed for (unless you request the courier to leave the package without a signature).

New Zealand Couriers and Courier Post are our preferred courier service providers.

Shipping Costs

Each product has a shipping guide that provides an estimate of the shipping cost for that particular item.

The actual shipping cost to your location will be calculated and presented to you on the confirmation page before you submit your order.

Please note that there may be additional charges for some locations, including Rural Delivery addresses.

Where an item is outside the size or weight restrictions for our standard courier delivery services we will work with you to arrange shipping via an alternative methods and we will quote delivery costs for such purchases on a case by case basis.

Delivery Times

The following are our expected standard courier delivery time frames.

AUCKLAND – 1 to 2 Working Days

NORTH ISLAND – 2 to 3 Working Days

SOUTH ISLAND – 2 to 3 Working Days

Please Note: Delivery times are estimates based on the courier companies suggested delivery times. These times are calculated from the time that your order is confirmed for dispatch.  Please allow an addition 1 – 2 working days for rural deliveries.

Urgent Delivery

Mynt Limited offers an urgent delivery service on most items.

Please contact us if you require an urgent delivery and we will do our best to get your order processed and delivered to you as soon as possible. Urgent deliveries will incur additional costs and we will advise you of the price to your location on a case by case basis.

Tracking Your Order

If your order has not arrived within the suggested delivery time frame or you would like your courier tracking information please click the “track order” link.  Our team will be in touch to provide you with your courier tracking information and will also advise if any potential delivery issues have occurred.

We are happy to assist you with any courier and delivery investigation.

Can I Get Delivery To A PO Box?

No. As we use courier delivery for our shipping we are only able to deliver to physical addresses.

Can I Ship Outside New Zealand?

We focused on providing the best online shopping experience for Kiwis, by Kiwis, so we currently do not ship outside of our nation’s borders.

Can I Collect My Order?

 No. We do not offer an order collection service.  As part of keeping our prices as competitive as possible all orders are dispatched directly from the distribution center and we do not offer a pick-up option at this time.